Our highly-skilled and experienced professionals partner with our clients to achieve business agility through alignment of their strategic vision, mission and processes.
We combine our Agile approach with enterprise technologies to help organizations envision their potential, enable their stakeholders, and elevate their teams to achieve success.
To transform your business, you need a partner. One who brings you new and innovative ideas every day.
A partner with deep industry knowledge, meaningful insights and the expertise and capabilities to drive innovation. You need a partner who works side by
side with you to help you reach the next level of performance.
Our team has inspired change within client organizations around the globe. Grounded in the principles of quality and value, Rich Volna was built by bringing experts together to deliver on that promise for every client.
We gauge our success by the results you achieve. Being an active participant in helping organizations build their strategies and realize the benefits of business agility is so rewarding.
We combine our deep industry knowledge and experience with our solutions and products to deliver value quickly. We are responsive to our client’s needs, innovative in bringing comprehensive solutions to complex problems, and build lasting relationships based on mutual trust.
Our highly experienced team is entrepreneurial and strategic. Together with our clients, we develop a working environment that fosters innovation, productivity, and trust. Our approach to deliver strategic, technical, and agile consulting services focuses on delivering immediate value.
Take your digital enterprise to the next level. Our teams
build transformation strategies, enable technology platforms and enhance customer experiences.
Every day the world shifts more towards new digital media and interactive experiences. With rapidly evolving technologies, changing consumer preferences and competing channels, many organizations struggle with how to transform internally to meet the challenges of our new and connected digital world.
Rich Volna approaches digital from a holistic approach, helping organizations create a culture that embraces change, adopts an Agile mindset and achieve truly transformative results. We have deep expertise in every facet of digital, from strategy and organizational design to customer impact and scalable execution.
Build a Transformation Strategy: Adopt a digital transformation strategy that aligns vision, business objectives, and operational goals. Assess your current digital offerings, determine where your industry is headed, decide how you will compete, and create a plan to get there. We can also help you solve the business model, operational and talent management challenges that are key to succeeding on your digital journey.
Embed Digital Capabilities: Enable teams across your business and operations with technologies and solutions to streamline activities, while exploring the expanding potential of the Internet of Things.
Enhance Customer Experience: Harness the power of digital to deliver a great user experience. Use customer data to improve your messaging, and anticipate customer needs.
Optimize Development and Operations: Transform your IT function with modernized capabilities from system architecture, to application development and integration to operations. Adopt principles of DevOps to automate and accelerate value delivery.
Making a shift toward Business Agility enables the enterprise to become adaptable
and responsive to change. Business Agility focuses on product delivery, value creation
and increasing customer delight. Business Agility is a holistic organizational embrace of concepts such as Lean, Agile, Kanban, and DevOps, from individual teams and programs to the portfolio level, and across the entire enterprise.
Being an Agile business goes beyond technology delivery, and challenges organizational structures, processes, leadership styles, governance, and product and service innovation. Rich Volna works with teams to align around value streams to allow for rapid experimentation, continuous learning, and low risk, iterative creation.
We help organizations, from Executives to Teams, establish and mature capabilities to deliver products and services quick and responsively, adapt their organizational structure and culture, innovate and disrupt markets, and become lean thinking organizations.
Rich Volna is helping our clients in Agile Transformation initiatives through the four key areas:
Responsive Delivery: Build an agility strategy, transformation road map, and a delivery framework that challenges the culture, aligns business objectives, and enables desired outcomes.
Organization and Culture: Shift organization and culture through innovation, learning and adoption of new structures and processes that reduce bureaucracy.
Building Agile Leaders: Grow Agile leaders to champion their vision and commitment, creating a culture of continuous learning and evolution.
Product and Value Delivery: Innovate and disrupt the market through continuous optimization of products, services and business models to maximize market share.
Rich Volna is a certified SAP Services Partner and is an active member of the Americas’ SAP Users Group. With experience leading large-scale Commercial and Public Sector SAP implementations, we have strong working relationships with SAP and are well respected in the Systems Integration community.
Rich Volna is an active participant with the SAP Users Group and regularly collaborates and presents at organization functions.
We are transforming businesses with SAP innovations. We are supporting our SAP customers current needs, building strategies for future growth, and maximizing their investments.
SAP Services
Advisory Services
SAP Strategy and Roadmaps
Business Process Reengineering (BPR)
Upgrade Services & Performance Tuning
Implementation Services and System Integration
Application Management Services
Organizational Change Management
Training
Remote Support / Any Shore Delivery
Supplemental Resources
SAP Solutions
Enterprise Asset Management (EAM)
Supplier Relationship Management (SRM) and Ariba
Human Capital Management (HCM)
SAP SuccessFactors
SAP ERP Enterprise Central Component (ECC)
SAP S/4 HANA
NetWeaver (including PI/PO Integration, Gateway, Fiori, UI5, and Enterprise Portal)
Business Analytics/Business Intelligence (BI) / Enterprise Planning
Master Data Management (MDM) / Enterprise Information Management
Customer Relationship Management (CRM)
Supply Chain Management (SCM)
Services & Capabilities
From insight to impact: expert services for every stage of your analytics journey.
Data & AI Advisory
Data strategy with a focus on maturity and corporate governance, helping companies define their AI roadmap and establish a data-driven culture.
Data & AI Assessment
Informational and product roadmap
Data architecture definition and review
Data-driven culture & executive workshops
Data Governance and Lifecycle
Inventory and data quality
LGPD and AI Compliance
Data-driven business hypotheses
Modern Data Stack & Architecture
Structuring and modernizing data environments, implementing scalable architectures, intelligent pipelines, and facilitating cloud migrations with operational efficiency.
Data Engineering and Integration (ETL/ELT/API)
Analytical and transactional bases
Data Mesh & Decentralized Architectures
Inception and data strategy
Move to Cloud & Cloud-to-Cloud Migration
Performance, cost and efficiency
Automation and intelligent pipelines
Data quality processes
AI & Advanced Analytics
Development of advanced analytics and artificial intelligence solutions, from prototypes and MVPs to predictive models and generative AI systems with continuous monitoring.
Prototyping, MVPs and Proofs of Concept (PoC)
Forecasting models and simulations
Supervised and Unsupervised Machine Learning
Computer Vision & NLP
Generative AI
MLOps and Model Lifecycle
AI Deployment Strategies
Continuous model support and monitoring
Data Visualization & Insights
Democratization of data through interactive dashboards and automated reports, with a focus on information design and user experience for effective decision-making.
Interactive dashboards (Power BI, Tableau, Looker, and more)
Information Design for Decision-Making
Data UX/UI and User Experience
View Governance
Self-service Analytics
Automated reports
Data-driven storytelling
Cloud/Web/Mobile Application Development
DevOps Engineering
Artificial Intelligence/Machine Learning
Integration / API Development
Project Architectures and Standards
Database Management and Optimization
Quality / Testing / Automation (TDD/BDD)
User Experience / UI/UX Design
ERP Implementation Support
Operations and Maintenance Services
Help Desk Support
Staff Augmentation
Agile Coaching / Training
Product Management / Scrum Masters
TECHNICAL CAPABILITIES
Development: .net, Java, Python, Ruby, Node.js, Angular
Cloud Platforms: AWS, Google Cloud, Azure, OCI
Frameworks: Spring Boot, Django, Flask, Express.js
Database: Oracle, MS SQL, Mongo
Microservices: Kubernetes, Kafka, OpenShift, Docker
Front-End Development: HTML5, CSS, JavaScript, Angular, React, Vue, Flutter
Data Engineering: Qlik, Talend, AirFlow, Hadoop, Apache
DevOps: Jenkins, GitLab, Atlassian, Azure DevOps, Chef, Puppet
Integration: WebAPI, Rest, JSON
Cross-Platform App Technologies: React Native, Swift, Kotlin, Android Studio, ASP.NET Core
Mobile Development IOS/Android: React Native, Xamarin, Ionic, Kotlin, Xamarin
ERP: SAP Implementation, Concur Travel, Invoice and Expense Management
Achieving your objectives to gain advantage requires experience and foresight. Make the best decisions to move your business forward with confidence.
Growth and change are two realities that no business can afford to ignore. Sustainable strategies that help your business innovate and grow while reducing costs and leveraging talent are just as essential as having the agility and creativity to respond to rapidly changing environments.
We focus on creating organizations with people that are enabled to deliver continuous value.
Our clients are streamlining and integrating Program Management and Risk Management into new ways of working to accelerate value delivery.
We coach our clients to embrace change, align leadership and enable the workforce. Adopting these principles will facilitate an easier transformation and meet strategic goals quicker.
Our extensive solution and industry experience provides our clients with leading practices to guide them through critical decisions and provide a level of comfort that their transformation journey is on the right path.
We take a comprehensive approach with our Lean and Agile training philosophy, focusing across the enterprise. Our Agile training team delivers highly interactive classes and offers a “hands on” learning approach.
Through our public and private classes participants are prepared to successfully implement agile methodologies, techniques, and practices. Whether your team is new to Agile or trying to scale Agile, Rich Volna has the training courses and coaching solutions that will make a difference.
Agile Courses
Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), Certifed Agile Leaders (CAL)
Kanban Practitioner Certification, Kanban Management Professional Certification
SAFe Agilist, SAFe Scrum Master, SAFe Product Owner/Manager, SAFe Advanced Scrum Master, SAFe RTE, SAFe for Teams, SAFe DevOps,
SAFe Architecure, SAFe for Government
Story Writing Workshops, Value Stream Workshops, Program/Portfolio Workshops
DevOps Certification
ICAgile Team Facilitator, Agile Coach, Test Automation, DevOps, Business Analysis
Design Thinking and Management 3.0 for Innovation
Rich Volna has partnered with multiple industry-leading organizations to help our clients deliver winning solutions that save time, money, and accelerate value delivery.
Agile enterprises go beyond technology delivery, challenging organizational structures,
processes, leadership engagement, and product and service innovation. Rich Volna works with teams focusing on rapid experimentation, continuous learning, and low risk, iterative value creation. Our highly experienced team is entrepreneurial and strategic, and together with our clients, we develop a working environment that fosters innovation, productivity, and trust. Our approach to deliver strategic, technical, and agile consulting services focuses on delivering immediate value. Through these partnerships, we are able to provide our clients immediate and lasting value with the latest cutting edge tech, methods and ideologies to enable and elevate their organizations’ performance.
Scaled Agile
Rich Volna is proud to be a Scaled Agile Silver Transformation Partner. As a member of the Scaled Agile partner program, Rich Volna provides training and coaching through all stages of the SAFe ® Implementation Roadmap. Please contact us today to discuss Agility Business Agility with SAFe 6.0.
SAP Concur
Rich Volna is a certified SAP Concur Implementation Services Partner and we work with our clients to free teams from administrative burdens, optimize cost controls, and provide real-time insights, allowing our clients to focus on strategic growth. Rich Volna enables a transformative journey towards enhanced efficiencies, productivity, and limitless value.
SAP
Rich Volna is proud to be a certified SAP Silver Partner with over a decade of proven success delivering SAP strategy, implementation, and support services. Our experienced consultants lead complex Commercial and Public Sector deployments, guiding clients through digital transformation with SAP’s full suite of enterprise solutions. We are active members of the Americas’ SAP Users Group (ASUG) and maintain strong relationships within the SAP ecosystem. From system integration and performance tuning to business process redesign and long-term support, Rich Volna helps organizations maximize their SAP investments and build for the future.
Pega Systems
Rich Volna is a certified SAP Concur Implementation Services Partner and we work with our clients to free teams from administrative burdens, optimize cost controls, and provide real-time insights, allowing our clients to focus on strategic growth. Rich Volna enables a transformative journey towards enhanced efficiencies, productivity, and limitless value.
Atlassian
Rich Volna has joined the Atlassian Solution Partner program as a Silver Solution Partner. As a Silver Solution Partner, we provide consulting and technical services to support our customers using Atlassian products. Please contact us today to discuss how we can help implement solutions of the Atlassian products that fit your needs.
Agility Health
Rich Volna is proud to be a strategic partner with AgilityHealth®. AgilityHealth® is the world’s leading measurement and continuous improvement platform providing insights to the top six questions for accelerating the productivity of your teams. As a partner, we can bring the full AgilityHealth Radar measure and grow process to our clients to support improving their agile maturity. Please contact us today to discuss options and jumpstarts.
We bring an innovative approach to the most significant technology investments a company will make. This approach helps our clients to react quickly to evolving marketplaces and customer needs, while minimizing the time and resources required to bring it live.
Our experience provides our clients with an insight and perspective that results in quicker results and more focused solutions. Rich Volna has specific industry experience in the following industries:
From brand perception to supply chain efficiency, consumer products companies confront a long list of things they must get right. Add product development, digitization and the race to enter emerging markets, and the challenge intensifies. Rich Volna has worked with some of the largest global consumer products and manufacturing companies worldwide helping to increase profits and build sustained value.
Rich Volna helps clients effectively resolve their most pressing industry challenges. Rich Volna offers a broad suite of services to our clients in consumer products including strategy, innovation, Lean Agile Transformation, sales and marketing, supply chain, SAP and technology consulting.
The Financial Services market is undergoing rapid change. Growth is more challenging, innovation and security are increasingly critical, customers are more demanding, and regulations are tighter. We help financial services companies optimize business processes and modernize technology solutions.
Rich Volna’ Financial Services industry specialists provide comprehensive, integrated solutions to the Banking & Capital Markets, Insurance, and Investment Management sectors. Our breadth of services and industry knowledge allow us
to understand each client’s unique business needs. We are building agile transformation strategies to enable innovation and enterprise solutions.
The healthcare industry is challenged to become more affordable, effective and accessible in an environment of rapid change and complexity. The successful healthcare enterprise of the future will be digitally enabled, consumer centric and have a flexible operating model.
Rich Volna has experience driving innovation and streamlining operations with pharmaceutical, healthcare technology, supply chain and distribution, and medical device companies.
We provide digital health innovation and business strategy services that enable life sciences, software and health technology companies to transform healthcare challenges into positive real-world outcomes, offer added quality and efficiency to stakeholders, and maximize business opportunities and market leadership.
Rich Volna brings deep industry knowledge, world-class capabilities, digital innovation and cutting-edge technology to our clients to enable transformation across the Utility value chain.
The Utilities sector is ever changing in a world where energy efficiency and resource conservation is an increasing demand. Commercial, industrial, and residential consumers are driving fundamental changes in how utility companies must be responsive in their business.
The last decade has provided striking evolution into deregulation, alternative energy sources, and smart metering among many other changing market variables. Utilities are required to constantly advance with these market trends, as well as their growing customer base in order to be competitive and profitable. To succeed in this environment, the need for efficiency, insightful business intelligence, and a system that is flexible to adapt to these changing times is a must.
Implementing and integrating SAP for Utilities is an opportunity to take your utility operations to the next level.
SAP for Utilities helps keep business processes as streamlined and as efficient as possible. As a single software solution, SAP Utilities eliminates incompatible and isolated information in the back office. With SAP Utilities, you can access data at any time from diverse business areas, providing you with the information you need to make the right decisions.
Using expertise gained on some of the largest utilities projects, Rich Volna offers our customers industrial-size solutions that deliver the full range of functions within SAP’s Industry Solution for Utilities (IS-U).
Workflow automation for customer service
Better meter reading to improve capacity planning
Enterprise Asset Management, including solutions for mobile workers
Unique collecting of documentation for billing and invoicing
Mobile strategies that enable the workforce to manage information
and transactions more efficiently.
Financial Operations: Manage addresses and regional structures. Generate schedules for meter reading, budget billing, and billing.
Enterprise Asset Management (EAM): Use SAP EAM to track power stations, gas pipelines, electricity cables, substations, and all the related assets for building, maintenance it takes to run a modern utility.
Master Data: Rich Volna will work with each customer to implement integrated solutions for business partners, contracts and contract accounts, connection objects (buildings and real estate) and the premises, installations, and device locations.
Device Management: Manage the installations, meter reading, and the certification of all devices for a utility company.
Billing: Rich Volna will implement the billing component for billing the standard divisions: Electricity, gas, water/waste water, district heating, and multimedia services (for example, cable TV).
Customer Service: Rich Volna will set up your Customer Interaction Center (CIC) or Front Office to display all data and start specific business processes. We can also implement the Internet Self-Service so your customers can send you new data or changes to their existing data via the Internet.
Energy Data Management: (EDM) is a solution that meets the requirements of interval reading, schedule management, and the billing of interval energy consumption.
SAP Waste and Recycling: (IS-U-WA) is a comprehensive logistics, billing, service, and customer service system that covers all the business processes required by a waste disposal company.
For any inquiries, questions or comments, please call
(510) 810-2352 or fill out the following request:
2600 N PAMPAS GRASS AVE,
SIOUX FALLS, SD 57107
Tel: (510) 810-2352
Email: ronkedean@rich-volna.com
© 2025 by Rich Volna